Terms of service
This clarification text has been prepared by EDESSA TİCARET (“EDESSA”), owner of https://edessatex.com/ (“Website”) in the capacity of data controller, and in line with the importance we attach to your personal data, we inform you of the Law on the Protection of Personal Data No. 6698 (“Law”). ) Within the scope of the Communiqué on the Procedures and Principles to be Complied with in Fulfilling the Obligation of Disclosure (“Communiqué”) with its Article 10, it has been prepared to inform you about how and on what basis your personal data is collected by us, how it is processed, for what purposes it is transferred to which persons and what your rights are regarding them.
DATA SPEAKER
In accordance with the law, your personal data is handled by EDESSA in the capacity of data controller; are processed in accordance with the law and the rules of honesty, for the purpose and scope described in this text, and are transferred to third parties in cases permitted by the legislation and limited to the purpose for which they are processed. The information of the data controller is as follows:
Trade Name: EDESSA DIŞ TİCARET TEKSTİL SANAYİ LTD ŞTİ
Address :Atatürk Oto Sanayi Sitesi, Nazmi Akbacı Business Center no:145 Maslak/Istanbul
Email : info@edessatex.com
Mersis No : 0770-0398-4680-0013
COLLECTION OF PERSONAL DATA AND LEGAL REASON
Your personal data, the process-based processing activities of which are detailed below, are collected electronically from the users ("Recipient") over the Internet in accordance with the basic principles stipulated in the Law.
Your personal data, obtained by the above-mentioned methods and detailed below for all processes, is your personal data belonging to you as a party to the Contract, only because it is directly related to the establishment of the Distance Sales Contract (“Contract”) specified in subparagraph (c) of Article 5 of the Law and the performance of the Services pursuant to the Contract. The processing of the data is processed by automatic methods based on the legal reason.
PERSONAL DATA COLLECTED BY PERSON GROUP
Below you can find the personal data we collect for each related group of persons. Please note that your personal data under more than one group may be processed.
Contact Group
Personal Data
Website Visitor
How our website is used (for example, pages visited, duration of visit, date and time, interactions with the website)
Technical information regarding the visit (e.g. online identifiers such as IP address and cookie data, information on the device used such as device ID, network connection type, browser, language and operating system)
Location information at the regional level, such as the city or country you access (inferred from technical information such as IP address or language preference of the device)
Website Member
Identity and contact information including name, surname, e-mail address
Email List member
E-mail address
Interactions with their email (e.g. whether the email is opened, links clicked, post-click how the website is used)
Member or visitor shopping
Contact information, including phone number, postal address, and optionally relevant institution information
Customer transaction information and financial information, including order details and invoice information.
METHOD OF COLLECTION OF PERSONAL DATA
Your personal data;
By means of cookies and similar technologies during your visit to our website,
If you fill out the forms on our website such as newsletter, membership, evaluation, asking questions, and communication,
While reading our newsletter emails,
If you contact us in any way, we will get it through this communication channel.
COMMERCIAL ELECTRONIC MESSAGES
In addition, in order to send electronic commercial electronic messages to you, as a service provider within the scope of the Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages dated July 15, 2015 and the Regulation Amending the Regulation on Commercial Communication and Commercial Electronic Messages dated 04 January 2020. Your contact data (mobile phone number, e-mail address) will be processed based on your consent to be sent to you by commercial electronic EDESSA and will continue until you exercise your right to refuse to send commercial electronic messages to you. Your consent for sending commercial electronic messages is considered as your express consent, which you can withdraw at any time and without any limitation, within the scope of paragraph 1 of Article 5 of the Law. In addition, your contact information will be transferred to the Message Management System for the purpose of informing authorized persons, institutions and organizations, based on the legal reason "explicitly stipulated in the laws" in subparagraph (a) of paragraph 2 of Article 5 of the Law.
TRANSFERRING PERSONAL DATA
Your personal data;
Lawyers, auditors, tax consultants and other third parties from whom we receive consultancy and services; To be able to carry out our business processes in accordance with the law and our legitimate interests, to use our right of defense in a possible judicial process,
To your proxies and representatives authorized by you; to fulfill our legal obligations,
Regulatory and supervisory institutions, other official institutions such as courts and enforcement offices, and other public institutions or organizations that are authorized to request your personal data; to fulfill our legal obligations,
Developing our services to our business partners, performance assistants, and improving infrastructure and security processes
and within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law.
SECURITY, STORAGE AND DISPOSAL OF PERSONAL DATA
In accordance with Article 12 of the Law, EDESSA takes the necessary measures and controls to ensure the appropriate level of security in order to prevent the unlawful processing of the personal data it processes, to prevent illegal access to the data and to ensure the preservation of the data, and performs the necessary audits in this context and/or is making.
EDESSA operates the system that ensures that the personal data processed in accordance with Article 12 of the Law is obtained by others illegally, and this situation is reported to the relevant personal data owner and the Personal Data Protection Board (“Board”) as soon as possible.
EDESSA stores the personal data it processes for the periods determined by the legislation, and if a separate period is not specified in the legislation; Personal data is kept for the period required to be processed in accordance with the practices of the Website and its commercial life, depending on the services provided by EDESSA while processing that data, and after this period, for the periods of time required on the Website in order to constitute evidence in possible legal disputes. After the expiry of the specified periods, the personal data in question are deleted, destroyed or anonymized.
User information etc. registered in the EDESSA system. It is stored for at least three (3) years, subject to
Click to review the Privacy and Cookie Policy of EDESSA.
RIGHTS OF OUR USERS AS DATA SUBJECT RELATED PERSON
Article 20 of the Constitution states that everyone has the right to be informed about their personal data, while Article 11 of the Law includes the right to "request information" among the rights of the personal data owner. In this context, data subject persons whose personal data are processed through the Website have the following rights:
- Learning whether personal data is processed or not,
- Requesting information on personal data if it has been processed,
- To learn the purpose of processing personal data and whether they are used in accordance with the purpose,
- Knowing the third parties to whom personal data is transferred in the country or abroad,
- Requesting correction of personal data in case of incomplete or incorrect processing,
– Requesting the deletion or destruction of personal data,
- Requesting notification of the transactions regarding the correction, deletion or destruction of personal data to the third parties to whom the personal data has been transferred,
- Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems, and
- Requesting the compensation of the damage in case of loss due to unlawful processing of personal data.
As the following cases are excluded from the scope of the Law pursuant to Article 28 of the Law; Persons with personal data cannot claim the above-mentioned rights in these matters:
- Processing personal data for purposes such as research, planning and statistics by making them anonymous with official statistics,
- Processing personal data for art, history, literature or scientific purposes or within the scope of freedom of expression, provided that they do not violate national defense, national security, public security, public order, economic security, privacy or personal rights or constitute a crime,
- Processing personal data within the scope of preventive, protective and intelligence activities carried out by public institutions and organizations authorized by law to ensure national defense, national security, public security, public order or economic security,
– Processing of personal data by judicial authorities or execution authorities in relation to investigation, prosecution, trial or execution proceedings.
Pursuant to Article 28/2 of the Law, personal data owners cannot claim the above-mentioned rights in these matters, except for the right to demand the compensation of the damage, in the following cases:
– The processing of personal data is necessary for the prevention of crime or for criminal investigation,
– Processing of personal data made public by the personal data owner,
- The processing of personal data is required by the authorized and authorized public institutions and organizations and professional organizations in the nature of public institutions for the execution of supervisory or regulation duties and for disciplinary investigation or prosecution based on the authority given by the law.
– The processing of personal data is necessary for the protection of the economic and financial interests of the state with regard to budgetary, tax and financial matters.
DATA SUBJECT/RELATED PERSON APPLICATIONS
As a personal data owner, you can submit your requests regarding your above-mentioned rights to EDESSA via the Website.
In order for a person other than the personal data owner to make a request, a special power of attorney issued by the personal data owner on behalf of the applicant must be submitted to EDESSA together with the application documents.
Proper requests submitted to EDESSA will be finalized within 30 (thirty) days at the latest. In the event that the conclusion of the aforementioned requests requires an additional cost, EDESSA will charge the applicant for the fee in the tariff determined by the Board.
EDESSA may request information from the applicant in order to determine whether the applicant is the owner of personal data, and in order to clarify the issues stated in the application, the applicant may ask a question about the application to the applicant. EDESSA may reject the applicant's application by explaining the reason in the following cases:
- Processing personal data for purposes such as research, planning and statistics by making them anonymous with official statistics,
- Processing personal data for art, history, literature or scientific purposes or within the scope of freedom of expression, provided that they do not violate national defense, national security, public security, public order, economic security, privacy or personal rights or constitute a crime,
- Processing personal data within the scope of preventive, protective and intelligence activities carried out by public institutions and organizations that are authorized by law to ensure national defense, national security, public safety, public order or economic security,
- Processing of personal data by judicial authorities or execution authorities in relation to investigation, prosecution, trial or execution proceedings,
– The processing of personal data is necessary for the prevention of crime or for criminal investigation,
– Processing of personal data made public by the personal data owner,
- The processing of personal data is necessary for the execution of supervisory or regulatory duties and for disciplinary investigation or prosecution by the authorized and authorized public institutions and organizations and professional organizations in the nature of public institution, based on the authority given by the law,
– The processing of personal data is necessary for the protection of the economic and financial interests of the State with regard to budgetary, tax and financial matters. If the request of the personal data owner is likely to prevent the rights and freedoms of other persons,
– Requests that require disproportionate effort have been made,
– The requested information is publicly available information,
In cases where the application of the personal data owner is rejected in accordance with Article 14 of the Law, if the answer is insufficient or if the application is not answered in due time; Complaints can be made to the Board within 30 (thirty) days from the date of learning of EDESSA's reply and, in any case, within 60 (sixty) days from the date of application.
EDESSA reserves the right to make changes in this clarification text. This clarification text is dated 01 July 2022, and if it is partially or completely updated by EDESSA, it will be published on the website as of the effective date and made available to the users.
SALES AGREEMENT
Item 1 – Vendor Information
Trade Name: EDESSA TICARET
Address : Nazmi Akbacı Business Center No:145 Maslak / Istanbul
Phone : 532 4805958
E-mail Address: info@edessatex.com
Item – Buyer Information
Name / Title :
Address :
Telephone :
E-mail address :
Article 2 – Definitions
In this Agreement, the Seller and the Buyer shall each be referred to as a "Party" separately and collectively as the "Parties".
Ministry: Ministry of Customs and Trade,
Law: Law No. 6502 on the Protection of the Consumer,
Regulation: Regulation on Distance Contracts No. 29188 dated 27.11.2014,
Product: Uniforms and similar goods to be sold under the brand name Edessa,
Seller: A company that offers goods to the consumer within the scope of its commercial or professional activities,
Buyer: A natural or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes,
Site: The website of the Seller,
Orderer: The natural or legal person who requests a good or service through the website of the Seller,
Parties: Seller and Buyer
Contract: It means the distance sales contract concluded between the Seller and the Buyer.
Article 3 – Subject of the Agreement
This Agreement is governed by the Law No. 6502 on the Protection of Consumers and dated 27 November 2014 regarding the sale and delivery of the products (“Product”) that the Buyer has ordered electronically from the WWW.EDESSATEX.COM website (“Site”) belonging to the Seller. It regulates the rights and obligations of the parties in accordance with the provisions of the Regulation on Distance Contracts published in the Official Gazette No. 29188.
The prices listed and announced on the site are sales prices. The announced prices are valid until they are updated and changed on the site. Prices announced for a period of time are valid until the end of the specified period.
Article 4 – Declarations, Rights and Obligations of the Parties
The Buyer shall fill out the preliminary information form regarding the Seller's full trade name, full address and contact information, the basic characteristics of the Product or Products subject to this Agreement, the sales price including VAT, the payment method, delivery, delivery and costs, the right of withdrawal and the use of which shall be borne by the Buyer. accepts, declares and undertakes that he/she has read the information correctly and completely and has given the necessary approval in the electronic environment.
The buyer is informed about the basic characteristics, sales price, payment method, delivery conditions and all other preliminary information and the right of withdrawal of the Product or Products subject to sale, confirms these preliminary information electronically and then places the order for the Product or Products. accepts, declares and undertakes in accordance with the provisions of this Agreement.
Delivery of the Product or Products; It is done as soon as possible after the stock is available and the price is transferred to the seller's account. The Seller accepts, declares and undertakes that it will deliver the Product or Products to the Buyer's delivery address specified in this Agreement, depending on the distance of the Buyer's settlement, provided that it does not exceed 30 (thirty) days from the order.
The Seller accepts, declares and undertakes that it is responsible for the delivery of the Product or Products, which are the subject of the Contract, to the Buyer in full, in accordance with the qualifications specified in the order, and with the warranty documents and user manuals, if any, and the information and documents required by the job.
If the Seller declares that the delivery fee will be covered by himself or that he will make free delivery within the scope of the campaign, the delivery cost belongs to the Seller. However, if no declaration regarding free delivery is made, the costs will be borne by the Buyer.
The Buyer shall inspect the Contracted Product or products at the time of delivery but before receiving them; dented, broken, torn packaging and similar damaged and defective Products or Products will not be received from the cargo company.
The Buyer accepts, declares and undertakes that the Product or Products received from the cargo company have been delivered to him completely, undamaged and intact. If the right of withdrawal to the Buyer is to be exercised due to the careful protection of the Product or Products after delivery, the said Product or Products should not be used. The invoice must also be returned. If the Product or Products returned using the right of withdrawal have been used, the seller reserves the right not to accept the return of the Product or Products.
Parties, if the relevant bank or financial institution fails to pay the price of the Product or Products to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons, not due to the Buyer's fault, after the delivery of the Product or Products. It accepts, declares and undertakes that it is obliged to send the delivered Product or Products to the Seller within 3 (Three) days and that the delivery expenses to be incurred in this case belong to the Buyer.
If, for any reason, the price of the Product or Products is not paid or canceled in the bank records, the Seller is deemed to be relieved of the obligation to deliver the Product or Products subject to this Agreement.
The Parties agree, declare and undertake that the Seller is not responsible if the Product or Products are to be delivered to another person / organization from the Buyer, if the person / organization to be delivered does not accept the delivery.
The Seller may supply other Product or Products with equal quality and price to the Buyer before the expiry of the performance period in the Contract, if it has a justifiable reason. If the Seller thinks that the performance of the Product or Products has become impossible, the price paid to the Buyer and the documents, if any, are returned to the Buyer within 10 (Ten) working days before the performance period of the Contract expires.
The Seller cannot be held responsible if the ordered Product or Products cannot be delivered to the Buyer's delivery address specified in this Agreement, due to any problems that the courier company that will make the delivery may encounter during the delivery of the Product or Products to the Buyer.
If the Seller fails to fulfill its contractual obligations, in case the delivery of the ordered Product and Products to the Buyer becomes impossible,
It notifies the Buyer before the expiry of the performance obligation arising from the Contract and may supply the Buyer with a different product of equal quality and price.
The Seller is obliged to notify the Buyer of the situation if the Product or Products that are the subject of the Contract cannot be delivered within the period due to force majeure or extraordinary circumstances such as weather conditions that prevent delivery, interruption of transportation. In this case, the Buyer may use one of the rights to cancel the order, replace the Product or Products with a similar one, if any, and/or delay the delivery time until the obstacle is removed. In case the buyer cancels the order, the amount paid is paid to him in cash and in full within 10 (ten) days.
In the payments made by the Buyer by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the Buyer. After this amount is returned to the bank, the reflection on the Buyer's accounts is entirely related to the bank transaction process, and it is not possible for the Seller to intervene in any way.
The Buyer, who violates the provisions of this contract, will be personally responsible for this violation, both criminally and legally. The Seller shall not be liable for the legal and penal consequences of these violations. In addition, all kinds of lawsuits and complaints of the Seller due to this violation are reserved.
Article 5 – Right of Withdrawal
The Buyer may use his right of withdrawal from the contract by rejecting the goods without any legal or criminal responsibility and without giving any reason, within 15 (fifteen) days from the date of delivery of the Product to himself or the person/organization at the address indicated in distance contracts regarding the sale of goods. In determining the period of the right of withdrawal;
5. In the case of goods that are the subject of a single order and delivered separately, the day on which the consumer or the third party determined by the consumer receives the last goods,
6. For goods consisting of more than one piece, the day the consumer or the third party determined by the consumer receives the last piece,
7. In contracts where the goods are delivered regularly for a certain period of time, the day on which the consumer or the third party determined by the consumer receives the first goods is taken as a basis.
The Buyer can make a notice of withdrawal via e-mail, by registered mail with return receipt to the Seller's address specified in Article 1, within a period of 15 (fifteen) days. From this notice, the Seller may contact the Buyer and ensure that the Product is received from the Buyer. However; If the Seller does not make an offer to the Buyer in this direction, the Buyer must send the purchased product to the Seller's address specified in Article 1 within 10 (ten) days from the date of notification of withdrawal.
In order for the returns to be processed, the relevant sections of the invoice sent to the Buyer with a return section must be filled in completely and sent to the Seller after being signed.
The products to be returned must be delivered with their box, packaging and standard accessories, if any.
The Seller is obliged to return to the Buyer the total price (total of all costs paid by the Buyer to the Seller) and the documents that put the Buyer into debt within a maximum of 15 (fifteen) days from the receipt of the withdrawal notice.
The shipping cost of the Products returned due to the right of withdrawal is borne by the Buyer. After the Buyer uses his right of withdrawal and makes a notification to the Seller in this regard, the product subject to sale will be received by the Seller's contracted cargo company. However; If the Buyer wants to return the product himself, the Buyer must send the product to the Seller with payment.
The decrease in the value of the received goods or the existence of a reason that makes the return impossible do not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the Seller must compensate the value or decrease in the value of the goods. Changes and deteriorations that occur due to the habitual use of the goods are not considered as a decrease in value.
Right of withdrawal; from the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; It cannot be used for products that are not suitable for return in terms of health and hygiene.
Article 6 - General Provisions
The buyer can make his applications regarding complaints and objections to the arbitral tribunal or the consumer court for consumer problems in the place where he/she purchases the goods or services or where he/she resides within the monetary limits determined by the Ministry of Customs and Industry in December every year.
All notifications, notices and notifications to be made pursuant to this Agreement shall be made to the addresses of the Parties specified in Articles 1 and 2 of this Agreement, via e-mail, cargo with explanation, registered mail with return receipt or notary public. The parties agree that the addresses specified in the Agreement are the legal notification addresses, and unless the address change is notified to the other party five (5) business days in advance, the notifications made to these addresses will be valid. All notifications within the scope of this Agreement made by the Seller shall be deemed to have reached the Buyer 1 (one) day after they are sent, and all notifications under this Agreement to be sent by the Buyer to the Seller shall be valid from the day they are deemed to have been served in accordance with Turkish Laws.
This Agreement consists of 7 (seven) articles and has been concluded by the Parties. The parties declare, accept and undertake that they have read all the written conditions and explanations, have received, examined and accepted all the sales conditions and all other preliminary information.
Seller: DUNDAR SELCUK HATIPOGLU / EDESSA TICARET
Buyer:
Date: